Privacy policy
Last modified: April 15, 2024
1. Information
Mumias East Agribusiness Limited (“MEAL,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information about our members, website visitors, and other individuals who interact with our services.
By using our services, registering as a member, or accessing our website, you agree to the collection and use of information in accordance with this policy.
Information we collect
We collect various types of information to provide and improve our services to you:
Personal Information
When you register as a member or interact with our services, we may collect:
- Full name and date of birth
- National identification number
- Contact information (phone numbers, email address, physical address)
- Ward, village, and location details
- Next of kin information
- Photographs for identification purposes
Farm Information
To provide agricultural services, we collect:
- Farm size and GPS coordinates
- Land ownership documentation
- Crops grown and farming practices
- Production history and yield data
- Input usage records
Financial Information
For credit and payment services, we may collect:
- M-Pesa and bank account details
- Credit history with MEAL
- Payment and transaction records
- Produce delivery and sales records
Website Usage Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring website information
- Device information
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To register members, process produce deliveries, facilitate payments, and provide training and extension services.
- Credit Assessment: To evaluate creditworthiness for input credit and loan facilities.
- Market Linkages: To connect farmers with buyers and negotiate contracts on your behalf.
- Communication: To send updates about prices, training programs, AGM notices, and other relevant information.
- Reporting: To generate aggregated reports for partners, government agencies, and stakeholders (without identifying individual farmers).
- Improvement: To analyze trends and improve our services.
- Legal Compliance: To comply with applicable laws and regulations.
3. Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure storage of physical records in locked facilities
- Password protection and access controls for digital systems
- SSL encryption for website data transmission
- Regular staff training on data protection
- Periodic security assessments
5. External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
6. Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
7. Contact us
If you have any questions about this Privacy Policy, please contact us.